LeatherCoatsEtc Customer Service
At Leather Coats Etc., we believe that your satisfaction is our key to success. If for any reason you are unhappy with your purchase, let us know! We will remedy the problem. If you are not 100% satisfied, merchandise can be returned unworn for exchange, credit or refund within 30 days of receipt. Shipping fees are not refundable. Please use the return label enclosed, as all returns must be sent to the address shown on the return label. Please include your reason for the return and our invoice so we may process your return quickly. Any Questions Please Call: 1-800-923-5533 E-Mail us at: firstname.lastname@example.org
Out Of Stock Policy
If an item you ordered is out of stock, we will notify you immediately. If we cannot fill your order within 30 days, we will ask you if you want the item when it becomes available. In some cases, with your permission, we may send you a substitute garment of equal or greater value at no additional cost.
Customer Service Information
Shipping and Handling for the contiguous 48 states:
Shipping and Handling for International Orders:
Pricing & Product Information
Applicable Local Sales Tax will be charged on all Orders Shipped to New York and Illinois.
We are here from 7:00 am - 9:00 pm Central Time, 7 days a week to help you with your questions about size, fit or style.
Call customer service toll free: 1-800-923-5533.
To order call toll free: 1-800-466-6663
All orders will ship by Fedex, UPS or USPS.
For A.P.O./F.P.O., Alaska, Hawaii and Canada shipments, please call Customer Service:1-800-923-5533. Place your order by 8:00 PM EST, and your merchandise will usually arrive within 7-10 days. Delivery outside the contiguous 48 states may take longer. Please ask out operator for availability on your particular order. Shipping Charges (Per Order): Standard Delivery Charges
$0—$29.99 add $5.00
$30—$49.99 add $10.00
$50—$99.99 add $15.00
$100—$199.99 add $20.00
Over $200 add $25.00 Super Express Delivery Charges
• Per Order
(UPS 2 Day Service....guaranteed delivery in 2 business days, after UPS has taken possession of the package.)
$0—$29.99 add $20.00
$30—$49.99 add $25.00
$50—$99.99 add $30.00
$100—$199.99 add $35.00
Over $200 add $40.00
Additional Shipping Charges Will Apply. Delivery outside the contiguous 48 states may take longer. Please call Customer Service at 1-800-923-5533 or email: email@example.com To order our latest catalog, please call 1-800-923- 5533
We at LeatherCoatsEtc strive to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. LeatherCoatsEtc reserves the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, information related to text, pricing, availability and product descriptions) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, LeatherCoatsEtc shall have the right, in its sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, LeatherCoatsEtc will issue a credit to your credit card. We apologize for any inconvenience this may cause you.